Contact information
At Skyvex, we are always happy to help. If you have any questions, concerns, or need assistance with your order or technical support for your DJI products, please don't hesitate to reach out to us through the details below.
Customer Support
We aim to respond to all inquiries within 1–2 business days.
- Store Name: Skyvex
- Email: info@skyvex.store
- Address: 200 S Biscayne Blvd Suite 2410, Miami, FL 33131, USA
Order Inquiries
For any questions related to your order, shipping, or tracking, please contact us at info@skyvex.store and include your order number in your message so we can assist you as quickly as possible.
Returns & Refunds
To request a return or refund, please email us at info@skyvex.store with your order number and reason for your request. Our team will get back to you within 1–2 business days with further instructions.
Business Hours
Our customer support team is available Monday to Friday, 9:00 AM – 6:00 PM (EST). We do our best to respond to all messages received outside of business hours on the next working day.