Payment Policy
At Skyvex, we are committed to making your shopping experience as smooth and secure as possible. Please read our payment policy below for full details regarding your drone and accessory purchases.
Accepted Payment Methods
We accept all major payment methods available at checkout, including:
- Credit Cards (Visa, Mastercard, American Express)
- Debit Cards
- Apple Pay
- PayPal
- Klarna (Buy Now, Pay Later)
If you experience any issues with your preferred payment method at checkout, please contact us at info@skyvex.store and we will be happy to assist you.
Payment Currency
All prices on the Skyvex website are displayed and charged in USD ($). No hidden fees or currency conversion charges are applied by us.
When You Are Charged
Full payment is required at the time of placing your order. Your payment will be processed immediately upon checkout. You will receive an order confirmation email once your payment has been successfully completed.
Payment Security
At Skyvex, your security is our top priority. All transactions on our website are processed through secure, encrypted payment gateways that comply with the highest industry security standards (PCI-DSS). Your payment details are never stored on our servers.
Order Verification
To protect our customers and prevent fraud, some orders may be subject to additional verification before being processed. If your order requires verification, our team will contact you at the email address provided at checkout. We reserve the right to cancel any order that does not pass our verification process, in which case a full refund will be issued.
Failed or Declined Payments
If your payment is declined, please check the following:
- Ensure your card details have been entered correctly.
- Confirm that your card has sufficient funds.
- Check with your bank or payment provider if the transaction is being blocked.
- Try an alternative payment method.
If you continue to experience issues, please contact us at info@skyvex.store.
Pricing & Taxes
All prices displayed on our website are inclusive of any applicable taxes unless stated otherwise. We reserve the right to update or modify our prices at any time without prior notice. The price charged will always be the price displayed at the time your order is placed.
Fraud Prevention
Skyvex takes fraud prevention seriously. We reserve the right to cancel and refund any order that we reasonably suspect to be fraudulent. If you believe your payment details have been used without your authorization, please contact your bank or payment provider immediately.
Refunds
If you are entitled to a refund, it will be issued to the original payment method used at the time of purchase within 7 business days of your return being received and verified. Please refer to our Refund & Returns Policy for full details.
Contact Us
If you have any questions about our payment policy, please don't hesitate to get in touch:
- Store Name: Skyvex
- Email: info@skyvex.store
- Address: 200 S Biscayne Blvd Suite 2410, Miami, FL 33131, USA
- Business Hours: Monday to Friday, 9:00 AM – 6:00 PM (EST)